Cloud or On-premise
We support both options, though cloud is preferable and more cost-effective in almost every case. For reference, in both scenarios, we do not persist any customer data.
Individual instance or Centralized
We operate both dedicated environments and multi-tenant environments. While there is no functional difference between environments, we always provide a choice (and related cost) related to which configuration was desirable for an organization.
Typically, dedicated instances are used when an organization requires customization including Key Management, specific VPN configurations or other modifications to accommodate security and governance teams.